FAQs

Do you take custom and personalized orders?

Custom orders are currently closed and will reopen in July. For future reference though, yes, we take custom orders! Please contact us with a photo or idea of what you want. We will send you a link & price quote to order afterwards. Custom order requests may be sent to: info@perfectlypressednails.com

What if my nails don't fit?

Please order our sizing kit if you are unsure about your sizing. You will not be refunded or able to return them if your nails don't fit since we are not to be held responsible for that issue.

How do I order designs when they're always sold out?

We do monthly design restocks. The date and time of these restocks are always displayed at the very top of the front page of our website. These restocks typically sell out in under 10 minutes, so you may need to set an alarm! You can set restock notifications here.

How long do the nails last?

It all depends on how well you prep and apply the nails and your lifestyle. The average time is 5-10 days of wear.

How can I make my nails last longer?

-Make sure to use the preparation kit that comes with your nails.

-Do not soak off press on nails in acetone to remove them, as this will ruin them and you will not be able to reuse them.

-You can take a shower, swim, wash dishes, etc., but these water-related activities may loosen the glue and the nails will not last as long.

-Make sure that your nails don't fit too big or too small! This may affect wear time.

Click here for a video with more tips. 

Are the nails reusable?

Yes, they are completely reusable! Here is a video tutorial on how to reuse them.

When will my order ship?

Orders take us about 1 month to finish as they are custom made to order nails, not premade. Depending on how many orders we have, it could take the full month, or be shipped sooner.

The nails I received were darker/lighter than the photo.

The lighting we use in photos is professional lighting to ensure we get the best product photo possible. There will always be color discrepancies depending on natural light, indoor light, professional light, etc., thus why we do not offer any type of refunds/returns for this issue.

How do I safely remove my nails?

Get a bowl of warm water and add olive oil and soap. Mix it around and soak your nails until they start lifting. You should be able to pop them off! Here is a video for further guidance. 

Do you replace lost/broken nails?

We sell replacement nails. You can order here.

What are the nails made out of?

Our nails are 100% gel, meaning they are among some of the sturdiest and most durable on the market. The nail tips themselves are made from soft gel, and coated with 3-6 thick layers of gel polish.

What if I put the wrong address and my package was returned to you?

We can send it back as long as you order the extra shipping fee and be sure to provide us with the correct address.

Do you accept cancellations?

We accept cancellations as long as your order has not been started yet.